Privacy Policy ibet Casino Malaysia – Full Member Data Protection

This Privacy Policy explains how ibet Casino ("we", "platform", "company") collects, uses, discloses, and protects the personal information you provide when using our services on ibetcasino.ws.

This policy applies to all ibet Casino platform users — whether you are an active registered member, a prospective member evaluating our platform, or simply browsing our website. By continuing to use the ibet Casino platform, you agree to the data collection and usage practices described in this document.

We take data protection very seriously. ibet Casino complies with internationally recognised data protection standards, including requirements set by gambling industry regulatory bodies. Every process involving members' personal data is designed with your security and privacy as the priority.

If you have any questions about this policy or how we handle your data, please contact our Data Privacy Officer by email privacy@ibetcasino.ws.

Ibet Casino collects various types of information depending on how you interact with our platform. Below are the main categories of data we collect:

We do not collect sensitive information such as biometric data, health information or political views unless specifically required by applicable law.

Ibet Casino uses the personal data collected for the following purposes, and no more:

• Account Management: Creating and maintaining your account, processing registration, verifying identity and enabling secure login to the ibet Casino platform.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and processing withdrawals to the same methods — all in Malaysian Ringgit (MYR).
• Service Delivery: Enables you to access all games — slots, baccarat, roulette, poker, badminton betting, e-sports, virtual sports, and jackpots — while ensuring a smooth and fair gaming experience.
• Service Communications: Sends important notifications about your account, transaction confirmations, security alerts and policy updates that affect you.
• Platform Improvements: Analysing usage patterns to improve the features, performance, and overall user experience of the ibet Casino platform.
• Legal Compliance: Meeting anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and directives from relevant regulatory authorities.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, unauthorised access and platform abuse.

Ibet Casino does not sell, rent or trade members' personal data to any third party for commercial purposes. However, we may share data with the following parties in limited and controlled circumstances:

• Payment Service Providers: Payment processors that facilitate deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX, and other e-wallets receive only the minimum data necessary to process your transactions.
• Game Providers: Gaming platforms such as Pragmatic Play, NetEnt, and Evolution Gaming may receive session data necessary to deliver a seamless gameplay experience.
• Technical Service Providers: Companies that help us manage our technical infrastructure, including cloud services and security monitoring, are bound by strict confidentiality agreements.
• Regulatory Bodies & Authorities: ibet Casino will disclose data only when required by law, court order, or directive from a legitimate regulatory authority — and no more than what is legally required.
• Identity Verification: KYC service providers that assist us in verifying member identities through a secure, encrypted process.

All third parties who receive ibet Casino member data are bound by strict data protection agreements and may only use that data for the specified purposes.

The security of ibet Casino members' data is our highest priority. We implement multiple layers of technical and procedural safeguards to protect your information:

• 256-bit SSL Encryption: All communication between your browser and ibet Casino's servers is encrypted using the same 256-bit SSL standard adopted by Malaysia's leading banks.
• PCI DSS Compliance: Our payment processing systems comply with the Payment Card Industry Data Security Standard (PCI DSS) to protect your financial details.
• Encryption of Stored Data: Sensitive data stored in our databases is encrypted using AES-256 algorithms. Even in the event of a breach, the data cannot be read without the encryption key.
• Strict Access Controls: Only authorised personnel with a legitimate business need may access member data, and every access is recorded in a comprehensive audit log.
• 24/7 Monitoring: Threat detection and intrusion systems operate around the clock to identify and respond to any security threats promptly.
• Vulnerability Management: Penetration testing and vulnerability assessments are conducted regularly by independent third-party security specialists.

Ibet Casino does not retain your personal data longer than necessary for its stated purpose or as required by law. Our data retention guidelines are as follows:

Once the retention period expires, your data will be securely deleted or anonymised so that you can no longer be identified from it.

Ibet Casino uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage cookie settings through your web browser preferences. Please note, however, that disabling essential cookies may affect the functionality of the ibet Casino platform.

Ibet Casino fully recognises and respects your privacy rights. As a member, you have the right to:

To exercise any of the rights above, please contact our privacy team at privacy@ibetcasino.ws. We will process your request within 30 business days.

Ibet Casino services are exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

Should we discover that data belonging to a person under 18 years of age has been inadvertently collected, we will take immediate steps to delete that information and close the associated account. Parents or guardians who suspect their child may have registered on our platform are urged to contact us without delay.

Your personal data may be transferred to and stored on servers located outside Malaysia as part of ibet Casino's global operations. In all such cases, we ensure that:

• Data transfers are carried out only to countries or entities that provide an adequate level of data protection.
• Appropriate data transfer agreements have been executed with all recipients of data outside the country
• The same or higher security standards are applied wherever your data is stored
• You will be notified of any material changes to our data transfer practices

The ibet Casino platform may contain links to or integrations with third-party services such as game providers or payment processors. ibet Casino's Privacy Policy does not apply to those third-party websites or services.

We encourage you to read the privacy policy of each third-party service you use — particularly e-wallet providers such as Touch 'n Go, GrabPay, and others — as each operates under its own privacy practices that are separate from ibet Casino.

Ibet Casino reserves the right to amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements or technological developments. When we make material amendments, we will:

• Updating the "Last Updated" date shown at the top of this page
• Displaying a notice on the ibet Casino platform homepage.
• Sending registered members an email notification where amendments involve material changes to your privacy rights.

Continued use of the ibet Casino platform after any amendments are published will be considered your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

We take all privacy enquiries seriously and are committed to responding accurately, thoroughly, and within the stated timeframe.